1. Terms of Service
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
This website is operated by helperr.pro. Throughout the site, the terms “we”, “us” and “our” refer to helperr.pro. Helperr.pro offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
2. Consent to Use Electronic Records
In connection with this Agreement, you may be entitled to receive certain records, such as contracts, notices, and communications, in writing. To facilitate your use of the Site, you give us permission to provide these records to you electronically instead of in paper form.
2.1 Your Consent and Your Right to Withdraw Consent
By registering for an Account, you consent to electronically receive and access, via email or the Site, all records and notices for the services provided to you under this Agreement that we would otherwise be required to provide to you in paper form. However, we reserve the right, in our sole discretion, to communicate with you via our country of operation Postal Service and other third-party mail services using the address under which your account is registered. Your consent to receive records and notices electronically will remain in effect until you withdraw it. You may withdraw your consent to receive further records and notices electronically at any time by contacting Customer Support. If you withdraw your consent to receive such records and notices electronically, we will revoke your access to the Site and the Site Services, and you will no longer be permitted to use the Site or the Site Services. Any withdrawal of your consent to receive records and notices electronically will be effective only after we have a reasonable period of time to process your request for withdrawal. Please note that your withdrawal of consent to receive records and notices electronically will not apply to records and notices electronically provided by us to you before the withdrawal of your consent becomes effective.
3. Helperr.pro Accounts
3.1 Account Eligibility
To use certain Site Services, you must register for an Account. Helperr.pro offers the Site Services for your business purposes, and not for personal, household, or consumer use. You must have, and hereby represent that you have, an independent business (whether it be as a self-employed individual/sole proprietor or as a corporation or other entity) unless you use the Site solely as an employee and Agency Member of a registered Agency Account. To register for an Account, you must be, and hereby represent that you are, a legal entity or an individual 18 years or older who can form legally binding contracts. When you register for an Account, or if you had an Account on the Effective Date, use this Site or the Site Services after the Effective Date, you also must agree to the terms of this Agreement. By registering for an Account, by using the Site or Site Services after the Effective Date if you had an account on the Effective Date, or by clicking to accept the Terms of Service when prompted on the Site, you agree to: (a) abide by this Agreement and the processes, procedures, and guidelines described on the Site; (b) be financially responsible for your use of the Site and the purchase and/or delivery of Freelancer Services; and (c) perform your obligations as specified by any Service Contract that you accept, unless such obligations are prohibited by applicable law or this Agreement. Helperr.pro reserves the right, in our sole discretion, to refuse, suspend, or revoke your access to the Site and Site Services upon discovery that any information you provided on any form or posted on the Site is not true, accurate, or complete, or such information or other conduct otherwise violates this Agreement, or for any other reason or no reason in helperr.pro’s sole discretion.
You represent that you are not: (x) a citizen or resident of a geographic area in which access or use of the Site is prohibited by applicable law, decree, regulation, treaty, or administrative act; (y) a citizen or resident of, or located in, a geographic area that is subject to U.S. or other sovereign country sanctions or embargoes; or (z) an individual, or an individual employed by or associated with an entity, identified on the U.S. Department of Commerce’s Denied Persons or Entity List, the U.S. Department of Treasury’s Specially Designated Nationals or Blocked Persons Lists, or the Department of State’s Debarred Parties List or otherwise ineligible to receive items subject to U.S. export control laws and regulations or other economic sanction rules of any sovereign nation.
3.2 Account Registration
You agree to provide true, accurate, and complete information on all registration and other forms you access on the Site or provide to us and to update your information to maintain its truthfulness, accuracy, and completeness. You must not provide false or misleading information about your location. You must not provide false or misleading information about your business, your skills, or the services your business provides. You must not register for more than one Client Account and one Freelancer Account without express written permission from. You must not ask or allow another person to create an Account on your behalf, for your use, or for your benefit.
3.3 Identity Verification
When you register for an Account and from time to time thereafter, your Account will be subject to verification, including, but not limited to, validation against third-party databases or the verification of one or more official government or legal documents that confirm your identity. You authorize Helperr.pro, directly or through third parties, to make any inquiries necessary to validate your identity and confirm your ownership of your email address or financial accounts, subject to applicable law. When requested, you must provide us with information about you and your business when requested.
3.4 Usernames and Passwords
When you register for an Account, you will be asked to choose a username and password for the Account. You are entirely responsible for safeguarding and maintaining the confidentiality of your Account username and password. You authorize helperr.pro to assume that any person using the Site with your username and password (if any) either is you or is authorized to act for you. You agree to notify us immediately if you suspect or become aware of any unauthorized use of your account or any unauthorized access to your password or the password of any User of your Account.
3.5 Marketplace Feedback
For the benefit of other Users of the marketplace, helperr.pro encourages you to leave objective balanced feedback about Users with whom you have transacted. You acknowledge and agree that feedback results for you will consist of comments, ratings, and other feedback left by other Users, and that helperr.pro will make available to other marketplace Users, including composite feedback based on these individual ratings. Helperr.pro provides its public feedback system as a means through which Users can share their opinions publicly and helperr.pro does not monitor or censor these opinions. Helperr.pro does not investigate any remarks posted by Users for accuracy or reliability but may do so if a User requests that helperr.pro do so. You may be held legally responsible for damages suffered by other Users or third parties as a result of your remarks if such remarks are legally actionable or defamatory. Helperr.pro is not legally responsible for any feedback or comments posted or made available on the Site by any Users or third parties, even if that information is defamatory or otherwise legally actionable. In order to protect the integrity of the feedback system and protect Users from abuse, helperr.pro reserves the right (but is under no obligation) to remove posted feedback or information that in helperr.pro’s sole judgment violates the Terms of Service or negatively affects our marketplace community or operations.
4. Purpose of the Site and Site Services
The Site is a marketplace where Clients and Freelancers can identify each other and buy and sell Freelancer Services online. Subject to the terms of this Agreement, helperr.pro provides the Site Services to Clients and Freelancers, including hosting and maintaining the Site, enabling the formation of Service Contracts, and coordinating disputes related to those Service Contracts. If a Client and Freelancer agree on terms for Freelancer Services, a Service Contract is formed directly between such Client and Freelancer, subject to the provisions set forth in the section below.
4.1 Contractual Relationship between Client and Freelancer.
When a User enters a Service Contract, the User uses the Site to engage, communicate, invoice and pay online.
4.2 Service Contracts
You acknowledge and agree that when Freelancer applies to a Contract presented by any Client, Client and Freelancer will be deemed to have entered into a “Service Contract”. The Freelancer is obliged to make themselves available for contact, and is obliged to work. You acknowledge and agree that helperr.pro is not a party to any Service Contracts, and that the formation of a Service Contract between a Client and a Freelancer will not, under any circumstance, create an employment or other service relationship between helperr.pro and the Freelancer.
4.3 Liability within Service Contracts
Whilst every effort is made by helperr.pro to give satisfaction to the Client by providing a Freelancer of integrity and of a reasonable standard of skill and reliability, no liability will be accepted by helperr.pro for any loss, expense, damage or delay arising from any failure to provide a particular Freelancer for all or part of the Engagement or from the negligence, dishonesty, misconduct or lack of skill of the Freelancer provided whether willful or otherwise.
If the Client has any serious complaint that could give them the right to withhold payment about the Freelancer such complaint must be made in writing, within 48 hours of the event forming the basis of the complaint. In any event the Client waives any rights to withhold payment until after notification.
4.4 Duty of Care
A Freelancer provided by helperr.pro is deemed to be the responsibility of the Client from the time at which the Freelancer reports to begin the Engagement and for the duration of the Engagement. The Client agrees to be responsible to third parties for all acts, errors and omissions be they willful, negligent or otherwise as though the Freelancer were the direct employee of the Client and the Client will in all respects comply with the statutory bye-laws and legal requirements to which the Client is ordinarily subject in respect of all the Client’s own staff.
The Client acknowledges that it is responsible for providing the Freelancer with a safe working environment during the Assignment. To comply with health & safety legislation, the Client will carry out such risk assessments and provide such comprehensible information to a Freelancer as may be required to ensure that a Freelancer is made aware of particular risks arising out of their engagement.
4.5 Insurance
The Client hereby undertakes to insure against all risks to third parties arising out of any acts or defaults of the Freelancer during the assignment and to indemnify helperr.pro against all claims, costs and damages arising out of the assignment. The Client further undertakes to insure the Freelancer for all risks in respect of claims by third parties.
The obligations of the Client to take out and maintain insurance shall extend (but not be limited) to the client’s liability and public liability insurance. Any failure by the Client to meet its insurance obligations shall not reduce or eliminate its obligations to indemnify helperr.pro.
5. Payment Terms
5.1 Service Fee
When a Client pays a Freelancer, or when funds related to an Engagement are otherwise released to a Freelancer, helperr.pro will credit the Freelancer and then deduct and disburse to helperr.pro a service fee that helperr.pro earns and Freelancer agrees to pay helperr.pro for creating, hosting, maintaining, and providing the Site and Site Services (the “Service Fee”).
5.2 No Fee for Introducing or For Finding Engagements
Helperr.pro does not introduce Clients to Freelancers and does not help Freelancers secure Engagements. Helperr.pro merely makes the Site Services available to enable Freelancers to do so themselves. Therefore, helperr.pro does not charge a fee when a Freelancer finds a suitable Client or finds an Engagement. However, Client and a Freelancer are obligated to use the Site to pay and receive payment for their work together if they identified each other through the Site, as detailed in the Section (Non-Circumvention), below.
5.3 Disbursements to Freelancers
Helperr.pro automatically disburses funds that are payable to Freelancer for the Engagement (less any applicable helperr.pro fees) to Freelancers (according to the payment instructions provided to helperr.pro) within 7 days after the Freelancer Fees are due and payable from Client. Freelancer agrees that it will not receive interest or other earnings on the funds held by helperr.pro prior to disbursement to Freelancer.
If we determine in our sole discretion that you have violated the conditions and restrictions of the Site or this Agreement, helperr.pro may hold the disbursement of the Freelancer Fees. Additionally, helperr.pro may also hold the disbursement of the Freelancer Fees if: (a) we require additional information, such as Freelancer’s tax information, government-issued identification, address, or date of birth; (b) we have reason to believe the Freelancer Fees may be subject to dispute or chargeback; (c) we suspect fraud; (d) we believe there are reasonable grounds for insecurity with respect to the performance of obligations under a Service Contract, this Agreement, or other Terms of Service; (e) we deem necessary in connection with any investigation; or (f) required by applicable law.
In cases of fraud, abuse, or violation of this Agreement, helperr.pro reserves the right to revoke any payments and hold and/or reclaim all Freelancer Fees due to Freelancer (not just the Freelancer Fees from the Service Contract(s) under investigation) unless prohibited by applicable law. In addition, we reserve the right to seek reimbursement from you, and you will reimburse us, if we suspect fraud or criminal activity associated with your payment, withdrawal, or Engagement; if we discover erroneous or duplicate transactions; or if we have supplied our services in accordance with this Agreement yet we receive any chargeback from the Payment Method used by you, or used by your Client if you are a Freelancer. You agree that we have the right to obtain such reimbursement, offsetting any amounts determined to be owing, deducting amounts from future payments or withdrawals, charging your Payment Method, or obtaining reimbursement from you by any other lawful means.
5.4 Non-Payment
If Client fails to pay the Freelancer Fees or any other amounts due under this Agreement, whether by cancelling Client’s credit or debit card, initiating an improper chargeback, or any other means, helperr.pro may suspend or close Client’s Account and revoke Client’s access to the Site, including Client’s authority to use the Site to process any additional payments or obtain any additional Freelancer Services. To the extent permitted by applicable law, helperr.pro, at our discretion, may set off amounts due against other amounts received from or held by helperr.pro for Client, make appropriate reports to credit reporting agencies and law enforcement authorities, and cooperate with credit reporting agencies and law enforcement authorities in any resulting investigation or prosecution.
5.5 No Return of Funds
Client acknowledges and agrees that we will charge Client’s designated Payment Method for the Fees: (a) for Fees. Therefore, and in consideration of the Site Services provided by helperr.pro and the escrow services provided by helperr.pro, Client agrees that once We charge Client’s designated Payment Method for the Fees as provided in this Agreement, the charge is non-refundable, except as otherwise required by applicable law. Client also acknowledges and agrees that this Agreement provides a dispute resolution process as a way for Client resolve disputes. To the extent permitted by applicable law, Client therefore agrees not to ask its credit card company, bank, or other Payment Method provider to charge back any Fees or other Fees charged pursuant to this Agreement for any reason. A chargeback in breach of the foregoing obligation is a material breach of this Agreement. If Client initiates a chargeback in violation of this Agreement, Client agrees that helperr.pro may dispute or appeal the chargeback and institute collection action against Client.
5.6 Formal Invoices and Taxes
Helperr.pro will have no responsibility for determining the necessity of or for issuing any formal invoices, or for determining, remitting, or withholding any taxes applicable to the Freelancer Fees. Freelancer will be solely responsible for determining whether it is required by applicable law to issue any formal invoices for the Freelancer Fees and for issuing any invoices so required. Freelancer will also be solely responsible for determining whether: (a) Freelancer or helperr.pro is required by applicable law to remit to the appropriate authorities any value added tax or any other taxes or similar charges applicable to the Freelancer Fees and remitting any such taxes or charges to the appropriate authorities on behalf of itself or helperr.pro, as appropriate; and (b) helperr.pro is required by applicable law to withhold any amount of the Freelancer Fees and for notifying helperr.pro of any such requirement and indemnifying helperr.pro (either by helperr.pro, at our sole discretion, offsetting the relevant amount against a future payment of Freelancer Fees to Freelancer or Freelancer reimbursing helperr.pro for the applicable amount) for any requirement to pay any withholding amount to the appropriate authorities (including penalties and interest). In the event of an audit of helperr.pro, Freelancer agrees to promptly cooperate with helperr.pro and provide copies of Freelancer’s tax returns and other documents as may be reasonably requested for purposes of such audit, including but not limited to records showing Freelancer is engaging in an independent business as represented to helperr.pro
6. Payment Methods
In order to use certain Site Services, Client must provide account information for at least one valid Payment Method. The Site makes the following methods of payment available: credit cards, in some cases bank accounts, PayPal, and such other methods of payment as helperr.pro may accept from time to time in our sole discretion.
Client hereby authorizes helperr.pro to run credit card authorizations on all credit cards provided by Client, to store credit card and banking or other financial details as Client’s method of payment for Services, and to charge Client’s credit card (or any other Payment Method). Credit cards and PayPal accounts and, if applicable, bank accounts in most countries will be charged by helperr.pro.
By providing Payment Method information through the Site, Client represents, warrants, and covenants that: (a) Client is legally authorized to provide such information to us; (b) Client is legally authorized to perform payments using the Payment Method(s); and (c) such action does not violate the terms and conditions applicable to Client’s use of such Payment Method(s) or applicable law. When Client authorizes a payment using a Payment Method via the Site, Client represents, warrants, and covenants that there are sufficient funds or credit available to complete the payment using the designated Payment Method. To the extent that any amounts owed under this Agreement cannot be collected from Client’s Payment Method(s), Client is solely responsible for paying such amounts by other means.
7. Non-Circumvention
You acknowledge and agree that a substantial portion of the compensation helperr.pro receives for making the Site available to you is collected as a deduction of the Service Fee .Helperr.pro only deducts this Service Fee when a Client and a Freelancer pay and receive payment through the Site. Therefore, from the time you identify or are identified by any party through the Site (the “Non-Circumvention Period”), you must use the Site as your exclusive method to request, make, and receive all payments for work directly or indirectly with that party or arising out of your relationship with that party (the “helperr.pro relationship”).
8. Services
Freelancer will perform the Freelancer Services in a professional and workmanlike manner and will timely deliver any agreed upon Work Product. The manner and means of performing the Freelancer Services will be determined and controlled by Freelancer.
9. Intellectual Property Rights
Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, helperr.pro owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to helperr.pro without obtaining authorization from helperr.pro.
Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same.
10. Relationship with helperr.pro
Helperr.pro is not a party to the dealings between Client and Freelancer, including posts, proposals, screening selection, contracting, and performance of Freelancer Services. Helperr.pro does not introduce Freelancers to Clients or help Freelancers find Engagements. Helperr.pro merely makes the Site Services available to enable Freelancers to identify and determine the suitability of Clients for themselves and to enable Clients to identify and determine the suitability of Freelancers for themselves. Helperr.pro does not, in any way, supervise, direct, or control Freelancer or Freelancer’s work. Helperr.pro does not set Freelancer’s work hours, work schedules, or location of work, nor is helperr.pro involved in determining if the Freelancer Fees will be set at an hourly or fixed rate for a Service Contract. Helperr.pro will not provide Freelancer with training or any equipment, labor, or materials needed for a particular Service Contract. Helperr.pro does not provide the premises at which the Freelancer will perform the work. Helperr.pro makes no representations about, and does not guarantee the quality, safety, or legality of, the Freelancer Services; the truth or accuracy of Freelancer’s listings on the Site; the qualifications, background, or identities of Users; the ability of Freelancers to deliver the Freelancer Services; the ability of Clients to pay for the Freelancer Services; or that a Client or Freelancer can or will actually complete a transaction.
Helperr.pro does not deduct any amount for withholding, unemployment, Social Security, or other taxes for Client or Freelancer, each of which is solely responsible for all tax returns and payments required to be filed with or made to any federal, state, or local tax authority in any nation with respect to Freelancer’s performance, and Client’s acceptance, of Freelancer Services.
Helperr.pro is not required to and may not verify any feedback or information given to us by Freelancers or Clients, nor does helperr.pro perform background checks on Freelancers or Clients.
You hereby acknowledge and agree that helperr.pro may provide information on the Site about a Freelancer or Client, such as feedback, composite feedback, including a strength or risk score, geographical location, or verification of identity or credentials. However, such information is based solely on data that Freelancers or Clients voluntarily submit to helperr.pro and does not constitute and will not be construed as an introduction, endorsement, or recommendation by helperr.pro; helperr.pro provides such information solely for the convenience of Users
11. Helperr.pro’s Role
11.1 Service Contracts
You expressly acknowledge, agree, and understand that: (a) the Site is merely a venue where Users may act as Clients and/or Freelancers; (b) helperr.pro is not a party to any Service Contracts between Clients and Freelancers; (c) you are not an employee of helperr.pro, and helperr.pro does not, in any way, supervise, direct, or control the Freelancer or Freelancer Services; (d) helperr.pro will not have any liability or obligations under or related to Service Contracts or any acts or omissions by you or other Users; (e) helperr.pro has no control over Freelancers or the Freelancer Services offered or rendered by Freelancers; and (f) helperr.pro makes no representations as to the reliability, capability, or qualifications of any Freelancer or the quality, security, or legality of any Freelancer Services, and helperr.pro disclaims any and all liability relating thereto.
11.2 Links to other Websites
This Site may contain links to other websites. Helperr.pro assumes no responsibility for the content or functionality of any non- helperr.pro website to which we provide a link.
12. Disclaimer of Warranties and Limitation of Liability
THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY HELPERR.PRO, ITS AFFILIATES ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. HELPERR.PRO AND ITS AFFILIATES MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, HELPERR.PRO AND ITS AFFILIATES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HELPERR.PRO AND ITS AFFILIATES DO NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR E-MAIL SENT FROM HELPERR.PRO ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. HELPERR.PRO AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE
13. Disputes
If a dispute arises between you and client, we strongly encourage you to contact us directly to seek a resolution.
14. Modification and Notice
You agree that Helperr.pro may modify these Terms and Conditions and any other policies on our Site at any time and that posting the modified Terms and Conditions or policies on our Site will constitute sufficient notice of such modification.
15. Applicable Laws
Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of USA without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of Maryland, USA in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.